As Dad Always Said: “The Customer Always Comes First”

Content provided by Rusty Vanneman, CFA, CLS Chief Investment Officer My parents were successful small-business owners.  Just months ago, they sold their last business and started traveling in their new Airstream trailer, and later this year, they’ll head to Alaska.  They’re having a blast. They definitely earned their leisure time, having worked hard and smart… Continue reading As Dad Always Said: “The Customer Always Comes First”

Advisor’s Alpha

Content provided by Kostya Etus, CLS Investment Research Analyst Vanguard has written a revolutionary whitepaper on quantifying the value of an Advisor on portfolio performance. The original, “Vanguard Advisor’s Alpha” introduced in 2001 (a pivotal time for the industry), had outlined how advisors could add value through relationship-oriented services. One of the value-adds was providing… Continue reading Advisor’s Alpha